Support

Write to us at support@getrefillo.com. We reply within two business days.

Store owners

Tell us your store's address (for example your-store.myshopify.com) and what you were doing when the problem happened. A screenshot helps.

Received a reminder from a store?

Reminders are sent on behalf of the store you bought from. To stop them, use the links at the bottom of the email: "Remind me in 2 weeks", "I already bought it", "I don't use this anymore", or "Unsubscribe". Unsubscribing takes effect at once. Questions about your order go to the store itself: reply to the reminder, and your reply reaches the store.

If something seems wrong, write to us with the store's name, and we will look into it. See also how Refillo sends email and our privacy policy.